App support
A little help, right here.
Questions about The Muslim Group app? Start here, or send us a message.
contact@mortadalabs.com
Quick answers.
The app is in development. Check the app page for the latest download availability.
Where can I download the app?
Check the app page for current availability. Store download links appear there only when they are ready. There is no public app download until a store link is published.
Can I still use the conference website?
Yes. The conference website remains available while the app is being developed.
What should I include in a technical support email?
Tell us what happened, your phone model, operating-system version and app version if available. A screenshot can help, but remove private information first. Never send your password or a verification code.
Where should conference and registration questions go?
Use the conference Contact page for registration, vendor and organizing-team questions. This page is for app and technical support.
Privacy and account requests.
For questions about your app data or to request deletion of an app account and its associated data, email contact@mortadalabs.com with the subject “The Muslim Group app — account deletion”. If you have an account, write from its email address so we can verify the request. Do not include a password or verification code.
The app is not publicly released yet. This contact route does not cancel conference registrations or request refunds; contact the conference team for those requests.
Email an account deletion requestTechnical support is provided by Mortada Labs for The Muslim Group.